Last updated: November 2026

Method Osteopathy is an osteopathy clinic at 20 Leslie St, Unit 206, Suite 2, Toronto, ON M4M 3L4. This policy explains what personal information we collect through our website and booking system, and why we collect it.

What we collect

• Contact and booking details: your name, email, phone number, date of birth and appointment history, when you book with us.

• Health information: your health history, intake forms and treatment notes, which you provide or we record during your care.

• Billing details: what we need to issue receipts for your benefits. We never store full card numbers.

• Website activity: pages visited, how you found us and your device type, collected through cookies. It doesn't identify you by name.

How we use it

• To book, confirm and remind you about appointments

• To assess and treat you, and to keep accurate clinical records

• To issue receipts for insurance and benefit claims

• To understand how people find and use our website, so we can improve it

• To measure how well our online advertising works

We don't sell your personal information. We never use your health information for advertising.

Services we use

We use trusted service providers to run our booking system, host our website, and measure our website traffic and Google advertising. Google uses cookies to show our ads and measure their results. Some providers may store information outside Canada, including in the United States, where it may be subject to local laws.

Cookies

Our website uses essential cookies to work properly. With your permission, it also uses analytics and advertising cookies from Google.

When you first visit, a banner lets you accept all cookies or choose which ones to allow. Analytics and advertising cookies stay off until you accept them. You can change your choice any time using the Cookie Preferences link on our site.

Sharing

• We only share your information with your consent, or when the law requires it (for example, a court order).

Your rights and contact

You can ask to see or correct the personal information we hold about you.

For any privacy question or request, contact us:

info@methodosteopathy.ca, Method Osteopathy, 20 Leslie St, Unit 206, Suite 2, Toronto, ON M4M 3L4